Contact Us
We're here to help make your Rusty jewelry shopping experience smooth, enjoyable, and completely satisfying. Whether you have questions about specific products, need assistance with order tracking, want guidance on selecting the perfect piece, or require support with returns and exchanges, our dedicated customer service team is ready to assist you promptly and professionally.
Reach us through multiple convenient channels based on your preference. Email us at [email address] for detailed inquiries where you can attach images, share order numbers, and receive comprehensive responses. Call our customer support line at [phone number] during business hours for immediate assistance with urgent matters. Connect via WhatsApp at [WhatsApp number] for quick questions, order updates, and convenient communication that fits your schedule. We typically respond to all inquiries within 24 hours on business days, often much faster.
Common questions we can help with include product details like sizing, materials, and styling suggestions, order tracking and delivery status updates, returns and exchange processes, bulk or corporate gifting inquiries, and general questions about our brand and collections. For fastest resolution, please have your order number ready when contacting us about specific purchases. We value your feedback and continuously improve our products and services based on customer input. Don't hesitate to reach out—we're genuinely excited to help you find jewelry pieces you'll love wearing for years to come.