Terms and Conditions

Last Updated: November 10th, 2025

Welcome to Rusty Jewelry. These Terms and Conditions constitute a legally binding agreement between you (the customer or website user) and Rusty (the business entity operating rusty.co.in). By accessing our website, browsing our collections, or making purchases, you agree to be bound by these terms. Please read them carefully before using our services. If you disagree with any part of these terms, you should discontinue use of our website and services immediately.

Acceptance of Terms: Your use of the Rusty Jewelry website and purchase of products indicates your unconditional acceptance of these Terms and Conditions, along with our Privacy Policy and Refund Policy, which are incorporated here by reference. These terms apply to all users regardless of whether you're browsing without purchasing, creating an account, or completing transactions. We reserve the right to modify these terms at any time, with changes becoming effective immediately upon posting to the website. Continued use after modifications constitutes acceptance of updated terms, though we'll make reasonable efforts to notify users of significant changes through email or website notices.

Website Use and Eligibility: To purchase jewelry from Rusty, you must be at least eighteen years of age or have parental/guardian consent and supervision. By placing orders, you confirm that you meet this age requirement and that all information provided during account creation and checkout is accurate, current, and complete. You're responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. If you suspect unauthorized access to your account, you must notify us immediately so we can take appropriate security measures.

You agree to use our website only for lawful purposes and in ways that don't infringe upon the rights of others or restrict their use of the site. Prohibited activities include attempting to gain unauthorized access to our systems, using automated programs or bots to scrape product information or prices, engaging in any activity that could damage or impair website functionality, uploading malicious code or viruses, and misrepresenting your identity or affiliation with any person or entity.

Product Information and Accuracy: We make every effort to display our jewelry products with accurate descriptions, images, specifications, and pricing. However, we don't guarantee that product descriptions, photographs, or other content on our website are completely accurate, complete, reliable, current, or error-free. Product photographs are for illustrative purposes, and actual items may vary slightly in color, size, or appearance due to manufacturing variations, photography lighting conditions, and differences in display screens across devices. All jewelry dimensions, weights, and specifications are approximate values.

Prices displayed on our website are in Indian Rupees (INR) and are subject to change without notice, though price changes don't affect orders already confirmed. We reserve the right to correct any pricing errors or inaccuracies, even after orders have been submitted. If a product's correct price is higher than the displayed price, we'll contact you before processing the order, giving you the option to complete the purchase at the correct price or cancel without obligation. We also reserve the right to limit quantities purchased per customer and to discontinue any product at any time.

Order Process and Acceptance: When you place an order through our website, you're making an offer to purchase products subject to these Terms and Conditions. Order confirmation emails acknowledge receipt of your order but don't constitute acceptance of your offer. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, credit authorization issues, or suspected fraudulent activity. Order acceptance occurs when we ship your items and send shipping confirmation, at which point a contract for sale forms between you and Rusty Jewelry.

We process orders in the sequence received, but during high-demand periods like festivals or promotional events, processing times may extend beyond our usual timelines. If we can't fulfill your order due to stock unavailability or other issues, we'll notify you promptly and issue a full refund for any payments already processed.

Payment Terms: We accept various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets as displayed at checkout. Payment is due at the time of order placement, and all transactions are processed securely through encrypted payment gateways. By providing payment information, you authorize us to charge your payment method for the total amount including product prices, applicable taxes, and shipping fees. You represent and warrant that you're authorized to use the provided payment method and that sufficient funds or credit are available.

In cases of suspected fraudulent transactions, we reserve the right to cancel orders and report the matter to appropriate authorities. We may also require additional verification like phone confirmation or document submission before processing orders with billing and shipping address discrepancies or unusually large quantities.

Shipping and Delivery: Product ownership and risk of loss transfer to you upon delivery to the shipping address you provide. Delivery timelines provided are estimates based on typical courier performance, but we don't guarantee specific delivery dates and aren't liable for delays caused by shipping carriers, weather conditions, customs clearance (for international orders if we expand beyond India), or other circumstances beyond our control. You must provide accurate, complete shipping addresses, as we're not responsible for delivery failures due to incorrect information. If packages are returned to us due to address issues, you may be responsible for return shipping costs before we can reship.

Returns, Refunds, and Exchanges: Our detailed returns, refunds, and exchange policies are outlined on our dedicated Refund Policy page, which forms part of these Terms and Conditions. By purchasing from Rusty, you agree to the terms specified in that policy, including timeframes for returns, condition requirements for returned items, and processes for obtaining refunds or exchanges.

Intellectual Property Rights: All content on the Rusty Jewelry website, including text, graphics, logos, images, product photographs, videos, icons, and software, is our exclusive property or licensed to us and is protected by Indian and international copyright, trademark, and intellectual property laws. You're granted a limited, revocable, non-exclusive license to access and use our website for personal shopping purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any website content without our prior written permission.

Our brand name "Rusty," associated logos, and design elements are registered trademarks or trademarks pending registration. Unauthorized use of our trademarks may violate trademark laws and constitute grounds for legal action. Product designs, photography, and marketing materials created by us or on our behalf also receive protection under applicable intellectual property laws.

Limitation of Liability: To the fullest extent permitted by Indian law, Rusty Jewelry and its directors, employees, agents, and service providers are not liable for any indirect, incidental, consequential, punitive, or exemplary damages arising from your use of our website or purchase of products. This includes damages for lost profits, lost data, loss of goodwill, work stoppage, or any other commercial damages or losses, even if we've been advised of the possibility of such damages.

Our maximum aggregate liability for all claims arising from your use of our website or products purchased shall not exceed the total amount you paid for the specific product(s) giving rise to the claim. Some jurisdictions don't allow limitation of certain warranties or liability for incidental or consequential damages, so portions of these limitations may not apply to you.

Product Warranties and Disclaimers: While we stand behind our jewelry quality, products are provided "as is" without warranties of any kind, either express or implied, except where prohibited by law. We disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that website functionality will be uninterrupted, error-free, or completely secure, or that defects will be corrected promptly.

For specific product quality concerns or defects, our practical remedy is outlined in our Refund Policy—you may return defective items within the specified timeframe for refund or replacement. This serves as your exclusive remedy for product quality issues beyond what Indian consumer protection laws mandate.

Indemnification: You agree to indemnify, defend, and hold harmless Rusty Jewelry and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from your violation of these Terms and Conditions, misuse of our website, infringement of any intellectual property or other rights, or any fraudulent or illegal activities connected with your account or orders.

Dispute Resolution and Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India. Before pursuing formal legal action, we encourage customers to contact our customer support team to resolve disputes amicably, as we're committed to fair and reasonable solutions.

Severability: If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification isn't possible, it shall be severed from these terms. All other provisions shall remain in full force and effect.

Entire Agreement: These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Rusty Jewelry regarding your use of our website and purchase of products, superseding any prior agreements or understandings.

Contact Information: For questions about these Terms and Conditions or any legal concerns, please contact us through the information provided on our Contact Us page. We'll respond to all inquiries within seven business days.